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Help Centre
Login Experience
Getting Started
Login Experience
Quick Answers
Account Settings
Business Account Settings
User Profile Settings
Pay Support Settings
Account Integration
Delink Account
Quick Answers
Employee Settings
Quick Answers
Importing Employees
Tax Code Settings
Work Pattern
Student Loan
KiwiSaver
Child Support
Employee Payslips
Custom Pay Types
Examples of Custom Pay Types
Processing Pays
Quick Answers
Timesheets
Special Pays
Cashing Up Leave
Enhancement Features
Everything Leave
Quick Answers
Annual Leave
Public Holidays & Alternative Leave
Examples of Public Holiday Timesheeting
Sick Leave
Bereavement Leave
Family Violence Leave
Parental Leave
Leave Without Pay
Final Pay
Employee Profile Archive
Public Holidays
Quick Answers
Debts, Fines, Payments
Quick Answers
Reports
End of Financial Year
Quick Answers
Employee App
Contractors
COVID-19
Payroll Portal
Getting Started with the Payroll Portal
Quick Answers
Admin-Only User Functions
Timesheet Management
Leave Request Management
Finalising the Pay in Thankyou Payroll
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How to Sign Up to Thankyou Payroll
Logging In To Thankyou Payroll
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Managing Multiple Accounts
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I'm getting an error message when trying to sign in to Thankyou Payroll. What do I do?