Help Centre
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Getting Started
Login Experience
Quick Answers
Account Settings
Business Account Settings
User Profile Settings
Pay Support Settings
Account Integration
Delink Account
Quick Answers
Employee Settings
Quick Answers
Importing Employees
Tax Code Settings
Work Pattern
Student Loan
KiwiSaver
Child Support
Employee Payslips
Custom Pay Types
Examples of Custom Pay Types
Processing Pays
Quick Answers
Timesheets
Special Pays
Cashing Up Leave
Enhancement Features
Everything Leave
Quick Answers
Annual Leave
Public Holidays & Alternative Leave
Examples of Public Holiday Timesheeting
Sick Leave
Bereavement Leave
Family Violence Leave
Parental Leave
Leave Without Pay
Final Pay
Employee Profile Archive
Public Holidays
Quick Answers
Debts, Fines, Payments
Quick Answers
Reports
End of Financial Year
Quick Answers
Employee App
Contractors
COVID-19
Payroll Portal
Getting Started with the Payroll Portal
Quick Answers
Admin-Only User Functions
Timesheet Management
Leave Request Management
Finalising the Pay in Thankyou Payroll
Kia ora! How can we help you?
Getting Started
First steps, employee setup, data imports, running a pay and more.
Login Experience
Signing up, logging in, 2FA, account management and more.
Account Settings
Email updates, direct debit setup and more.
Employee Settings
Changing a tax code, entering a pay history, creating a custom pay type, payroll giving and more.
Processing Pays
Paying a bonus, changing a pay rate, timesheets, ACC and more.
Everything Leave
Understanding leave types, leave settings by employee type, entering leave in timesheets and more.
Final Pay
Setting up the final pay timesheet - adding public holiday and alt leave owing, lump sums, deductions and more.
Public Holidays
How to set up your payroll for each NZ public holiday.
Debts, Fines, Payments
Starting and stopping IRD debt deductions, payments to the Ministry of Justice and more.
Reports
Exporting payslips, custom reports, employee reports and more.
End of Financial Year
EOFY reporting, changing a pay date, legislative changes and more.
Employee App
Setting up with the Thankyou Payroll Employee App.
Contractors
Adding a contractor (withholding tax) to the Thankyou Payroll system.
Payroll Portal
Portal navigation, timesheet and leave management, team leader and admin access and more.